Privacy Policy

The information we learn from you helps us personalize and continually improve your online shopping experience at www.transpacificpress.com. Here are the types of information we gather.

Information You Give Us

We receive and store any information you enter on our website or give us in any other way. You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Trans Pacific Press. As a result of those actions, you might supply us with such information as your name, address, and phone numbers. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

Automatic Information

We receive and store certain types of information whenever you interact with our website. For example, like many websites, we sometimes use “cookies,” and we obtain certain types of information when your web browser accesses our website.

E-mail Communications

To help us make e-mails more productive and to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive our newsletters, please unsubscribe yourself when you log into your account.

What about Cookies?

Cookies are alphanumeric identifier text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

Does Trans Pacific Press share the information we receive?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

Which information can I access?

Trans Pacific Press gives you access to your account information and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of use, notices, and revisions

If you choose to visit Trans Pacific Press, your visit and any dispute over privacy is subject to this policy, including limitations on damages, arbitration of disputes, and application of the law of Japan. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Policy will change also. We may e-mail reminders of our notices and conditions, unless you have instructed us not to, but you should check our website to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions

Questions regarding our Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us”